Overview
Onin’s call center is designed to act as a high-volume recruitment engine to funnel job seekers into the local physical branches for scheduled interviews.
This program is not run by the home office; each call center program is created and led by the local Business Manager, with teammates placed on branch assignments.
This initiative is built specifically for short-term, seasonal ramp-ups rather than traditional, long-term recruiting functions. Its primary goal is to support local recruiters and prevent burnout during peak busy seasons.
Outbound Cold Calling, Texting & Emailing
- 3 Points of Contact: Call center reps work through our massive database of previous applicants, dialing, texting and emailing to pitch new local job openings and book them for walk-in interviews at the nearest branch. They will also document accurately within the notes section.
- Pre-Screening Candidates: Call Center reps filter out unqualified callers by asking basic qualifying questions (e.g. "Can you work a 12-hour night shift?", "Do you have reliable transportation?" “Have you worked at this company before?” etc.) ○ Business Manager will provide the pre-screen guide
- Scheduling In-Branch Appointments: Once a candidate passes the initial screening, the call center rep schedules them for a specific time slot at the local branch. ○ They will use the branch scheduling process. Applicants are not scheduled for specific recruiters. The branch manages the flow.
Skills and Experience
- Strong verbal and written communication skills.
- Comfortable handling high-volume calls.
- Basic computer, typing, and data entry skills.
- Ability to multitask and resolve customer concerns.
- Professional, dependable, and detail-oriented.
- Ability to work in a fast-paced environment.
- Bi-multi Lingual preferred.
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team
