Backhaul Assistant

Overview

• Scheduling pickup appointments with suppliers and/or carriers
• Responding to emails and providing accurate pickup and delivery ETAs
• Building and sending loads to carriers
• Coordinating with carriers to ensure pickups and deliveries are scheduled and completed timely
• Monitoring shipments and following up on delays, missed appointments, or other transportation issues
• Communicating changes or exceptions to the appropriate internal departments
• Reviewing and maintaining accurate load and shipment information
• Ensuring carrier information, appointments, and transportation details are entered accurately
• Assisting with resolving scheduling or transportation issues as they arise
• Maintaining professional and timely communication with carriers, suppliers, and internal teams
• Performing other transportation and administrative duties as needed