Overview
Are you the person who keeps their cool when the lunch rush hits? Do you juggle customer requests in two languages without breaking a sweat? If you’re a retail or food service pro looking to transition into a professional office environment, we want to meet you.
We are a high-energy, fast-paced firm looking for a Bilingual Front Desk Coordinator who can be the face (and voice) of our team.
Why This Role?
This isn’t just a "desk job." It’s the engine room of our office. While your primary role is managing the front desk and administrative tasks, we are looking for someone who wants to learn the business from the ground up.
- Professional Growth: We don't believe in "dead-end" roles. We provide mentorship and clear pathways to move into specialized administrative or management positions.
- Skill Transformation: We’ll take your elite multitasking and "people skills" from retail/hospitality and sharpen them into high-level professional administrative expertise.
The Day-to-Day
- The Hub: Manage a busy multi-line phone system and greet clients with a professional, welcoming vibe.
- The Bridge: Provide seamless translation and communication for our Spanish-speaking clientele (written and verbal).
- The Architect: Handle digital filing, scheduling, and basic data entry to keep our workflows moving.
- The Problem Solver: Tackle daily clerical "puzzles" to keep the office organized and efficient.
What You Bring to the Table
- Bilingual Proficiency: Fluent in English and Spanish (required).
- The "Retail Reflex": You’re used to a fast pace, you stay positive under pressure, and you know how to make every person feel heard.
- Tech Savvy: You’re comfortable with basic computer programs (Word, Excel, Email) and ready to learn our specific industry software.
- Reliability: You’re someone who shows up ready to win every day.
The Details
- Schedule: Monday – Friday (No more erratic weekend shifts!)
- Location: West Chicago, IL
- Pay & Benefits: $17-18.50 + Benefits package.
Skills and Experience
We are looking for a sharp, proactive individual who balances technical proficiency with making all guests feel welcome. The ideal candidate will possess:
- Exceptional Professionalism: You are the first point of contact for our firm. We need someone who radiates politeness, maintains a polished demeanor, and treats every visitor—from CEOs to local families—with genuine respect.
- Computer Literacy: You don’t need to be a coder, but you should be "tech-fluent." This includes:
- Proficiency in Google Suite (Gmail, Sheets, Docs, etc.).
- Comfort navigating cloud-based filing systems (Google Drive, Dropbox, or similar).
- The ability to quickly learn industry-specific software.
- Polished Phone Presence: You can manage a multi-line phone system with ease. You speak clearly, listen actively, and have the "smile in your voice" that turns a stressful call into a positive experience.
- Meticulous Attention to Detail: In a busy office, the little things matter. Whether it’s double-checking a client’s contact info or catching a typo in a legal document, you take pride in accuracy and "getting it right the first time."
- Multitasking Mastery: You have the ability to switch gears instantly—answering a call while processing paperwork without losing your place or your patience.
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team
