Overview
We are seeking a friendly, organized, and detail-oriented Part time Customer Service Representative to join our team. In this role, you will assist customers, process orders, provide product information, and support the sales team to ensure an excellent customer experience. This is a great opportunity for someone who enjoys working with people, has strong communication skills, and thrives in a fast-paced office environment.
Responsibilities:
- Assist customers by phone, email, and in person
- Enter customer orders and process invoices
- Answer questions about products, pricing, and delivery
- Create new customer accounts and update customer information
- Resolve customer concerns and process returns when needed
- Support shipping by preparing packing lists and invoices
- Coordinate with other departments to ensure timely order completion
- Prepare sales and customer activity reports
- Support the sales team with customer follow-up and outbound calls
- Follow company policies and perform other assigned duties
Skills and Experience
High school diploma or GED required (college degree preferred)
At least 1 year of customer service or sales experience
Strong communication and customer service skills
Proficient in Microsoft Word, Excel, and PowerPoint
Organized, detail-oriented, and able to multitask
Able to work independently and as part of a team
Experience with CRM or ERP systems is a plus
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team
