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Customer Service Rep

Overview

Great Schedule. Great Benefits.

Build a dependable career with steady first-shift hours, engaging office-and-plant coordination, and a team that values your skills. If you are a customer service pro with solid QuickBooks experience who enjoys a fast-paced environment where no two days are the same, you’ll thrive in this role!

Why You'll Love Working Here:
  • Steady Schedule: Monday – Friday | 9:00 AM – 5:00 PM
  • Competitive Pay: $22.00/hr
  • Full-Time Opportunity: 40 hours per week
  • Paid Weekly: Pay is Guaranteed by Friday
  • Affordable Health Benefits After 30 Days: $5 copays, $5 prescriptions, and FREE telehealth services for you and your family!
  • Amazing Culture: Be part of a team recognized as an SIA Top Workplace 6 years running
  • Contract-to-Hire Opportunity: NO temps here—with Ōnin, you are a Teammate from day one! Whether your journey with us lasts two days or two years, we value your contribution.

What You'll Do as an Office & Logistics Coordinator:
  • Order Entry: Accurately process customer orders using QuickBooks Online.
  • Customer Service: Serve as a key customer-facing point of contact, managing phone inquiries, resolving order questions, and providing friendly service.
  • Logistics & Freight Support: Assist in arranging freight and shipping trucks to ensure products leave on schedule (willingness to learn logistics processes is key!).
  • Production & Plant Assistance: Print production labels and step into the manufacturing plant and outside yard to assist delivery drivers and coordinate orders.

Skills and Experience

Skills and Experience:
  • Software Skills: Hands-on experience with QuickBooks Online is required.
  • Logistics Background: Prior experience scheduling or arranging freight trucks is preferred (willing to train candidates with strong software and administrative skills!).
  • Customer Focus: Excellent verbal/written communication and professional phone etiquette.
  • Hands-On Mindset: Comfortable moving between a professional office environment, the manufacturing plant floor, and outside dock areas to assist drivers.
  • Reliability: Self-motivated, detail-oriented, and ready to start immediately.
We don’t hire temps, we hire TEAMMATES!

Benefits

Don't miss this chance to enhance your experience in a manufacturing environment while enjoying competitive pay and a comprehensive benefits package.

  • Weekly pay
  • $5 prescription drugs
  • $5 doctor's visit copays
  • Free teledoctor service
  • Free counseling services
  • Life insurance included
  • Vision insurance included
  • Dental insurance included
  • Vacation and holiday pay
  • Scholarship Opportunities
  • 401(k) retirement plan
  • Free legal services
  • Our unbeatable employee discount program
Apply today with Ōnin Staffing Hickory—your next opportunity is just a click away!

Category
Customer service & call centers
Pay Rate
$22.00 an hour

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