Overview
Order & Transaction Management: Process sales orders, generate invoices, track deliveries, and manage account documentation accurately and on time.
Customer & Lead Support: Act as a primary point of contact for incoming client inquiries via phone, email, or chat, routing leads and resolving service or delivery issues.
Sales Pipeline & CRM Maintenance: Update and maintain customer databases, contact logs, pipeline stages, and sales records inside tools like Salesforce or similar CRM platforms.
Reporting & Documentation: Assist in preparing sales reports, pitch decks, quotations, presentations, and product data sheets for the sales team.
Interdepartmental Coordination: Collaborate with marketing, logistics, finance, and production teams to align campaign rollouts, pricing updates, and inventory or sample requests.
Meeting & Calendar Support: Schedule client demos, team check-ins, and virtual or in-person sales presentations, taking notes and tracking action items.
Skills and Experience
- Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (or equivalent work experience).
- Experience: 1 to 3+ years of experience in a sales support, administrative, or customer service role.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and standard CRM software (e.g., Salesforce, HubSpot).
- Communication: Strong verbal and written communication skills with a customer-first attitude.
- Organizational Skills: Exceptional attention to detail, time management, and the ability to multitask in a fast-paced environment.
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team
