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Customer Service Rep - CSR Support

6 days, 3 hours ago

Overview

Job Description

Job Opportunity: Customer Service Representative (Short-Term Project)


Hours: First-Shift (e.g., 8 AM–5 PM, Monday–Friday; exact schedule flexible)
Type: Short-Term / Contract
Location: Louisville, KY (Buechel)

About Us
We are Onin Staffing and working with our partner, a global leader dedicated to keeping communities safe, connected, and secure. They value collaboration, innovation, and exceptional customer experience. Now is your chance to contribute meaningfully to a dynamic team on a short-term project.


Work Experience
Why You’ll Love This Role
  • Contribute to a fast-paced, performance-driven environment where your attention to detail matters
  • Support a seasoned team delivering world-class service to internal or external customers
  • Gain professional experience working with systems like Microsoft Office and CRM tools—training provided
What You’ll Do
  • Respond to customer inquiries via phone and email, providing accurate and friendly service
  • Assist with order entry, returns, quotes, or account inquiries—ensuring data accuracy and follow-through
  • Document interactions thoroughly, leaving clear notes for follow-up
  • Leverage available resources and systems to manage tasks efficiently and with care
  • Meet performance expectations with a focus on quality and reliability

Skills and Experience

What You Bring
  • Basic computer literacy (comfortable using email, spreadsheets, CRM/office software)
  • Exceptional written communication skills—clear, professional, and attentive to detail
  • Strong attention to detail and ability to follow processes accurately
  • Friendly demeanor with a customer-first attitude and genuine interest in helping
  • Prior customer service or call-center experience is a plus—but not required for motivated candidates
Nice to Have (Valued Extras)
  • Familiarity with Microsoft Office suite, Salesforce, Epicor, or similar systems ZipRecruiterGlassdoor
  • Bilingual or multilingual candidates encouraged to apply

Benefits

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.

  • Weekly pay
  • $5 prescription drugs
  • $5 doctor's visit copays
  • Free teledoctor service
  • Free counseling services
  • Life insurance included
  • Vision insurance included
  • Dental insurance included
  • Vacation and holiday pay
  • Scholarship Opportunities
  • 401(k) retirement plan
  • Free legal services
  • Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!

––Your Ōnin team

Category
Office & administration
Pay Rate
$18.00 - $20.00 an hour

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