Overview
Job Description
Job Opportunity: Customer Service Representative (Short-Term Project)
Hours: First-Shift (e.g., 8 AM–5 PM, Monday–Friday; exact schedule flexible)
Type: Short-Term / Contract
Location: Louisville, KY (Buechel)
About Us
We are Onin Staffing and working with our partner, a global leader dedicated to keeping communities safe, connected, and secure. They value collaboration, innovation, and exceptional customer experience. Now is your chance to contribute meaningfully to a dynamic team on a short-term project.
Work Experience
Why You’ll Love This Role
- Contribute to a fast-paced, performance-driven environment where your attention to detail matters
- Support a seasoned team delivering world-class service to internal or external customers
- Gain professional experience working with systems like Microsoft Office and CRM tools—training provided
What You’ll Do
- Respond to customer inquiries via phone and email, providing accurate and friendly service
- Assist with order entry, returns, quotes, or account inquiries—ensuring data accuracy and follow-through
- Document interactions thoroughly, leaving clear notes for follow-up
- Leverage available resources and systems to manage tasks efficiently and with care
- Meet performance expectations with a focus on quality and reliability
Skills and Experience
What You Bring
- Basic computer literacy (comfortable using email, spreadsheets, CRM/office software)
- Exceptional written communication skills—clear, professional, and attentive to detail
- Strong attention to detail and ability to follow processes accurately
- Friendly demeanor with a customer-first attitude and genuine interest in helping
- Prior customer service or call-center experience is a plus—but not required for motivated candidates
Nice to Have (Valued Extras)
- Familiarity with Microsoft Office suite, Salesforce, Epicor, or similar systems ZipRecruiterGlassdoor
- Bilingual or multilingual candidates encouraged to apply
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team