Knowledge, Skills and Abilities:
1. Basic judgment skills to determine merchandise/donation value.
2. Ability to communicate both orally and in writing.
3. Advanced math skills, including basic accounting and cash control procedures.
Primary Duties:
1. Responsible for attaining sales quota for store by maximizing production and sales
from store operations.
2. In the absence of the Retail Store Manager, knowledgeable and able to manage all
store activities in an orderly and professional manner as to ensure maximum customer
satisfaction and to provide security and protection of donated merchandise.
3. Works and supervises production functions such as: receiving donations, issuing
receipts, sorting, and selecting merchandise, pricing and marking items and
performing other production functions as determined by the Director of Retail Sales.
4. Ensures merchandise is placed on sales floor effectively and that customer service is
provided. Maintains a pleasant and polite customer service experience.
5. Responsible for accuracy of banking procedures.
6. Handles cash register functions and transactions including, sales, voids, correct
pricing, and giving receipts to customers. Ensures that all cashiers are promoting the
Roundup Program by asking each customer that comes through checkout if they
would like to donate.
7. Assists in performing all necessary personnel functions as determined by company
policies and procedures including record keeping, scheduling, payroll management,
monthly budget, disciplinary functions, evaluations, and training.
8. Responsible for performing and supervising housekeeping duties. These duties
include but are not limited to cleaning and straightening of the sales floor and
production areas by sweeping, mopping, washing and/or dusting as needed.
9. Attends all loss prevention/safety meetings and promotes a safe environment for
employees, clients, and customers. Responsible for learning the material, training
Revised 12/2021: RJ, KE
subordinates, enforcing all policy, procedures, and audit requirements relative to the
meetings.
10. Performs necessary record keeping and reporting of money, sales, and production in
an accurate and timely manner. This includes, but not limited to, the correct
operation and utilization of the Point-of-Sale (POS) equipment. All issues, problems
or concerns with the POS system are reported immediately to the Director of Retail
Sales.
11. Enforces and effectively communicates company policies and procedures to all
employees.
12. Maintains a high level of confidentiality.
13. Responsible for all other duties as assigned.
Additional Requirements:
1. Supports the mission and vision of Goodwill Industries of Mississippi, Inc.
2. Open availability.
3. Ability to transfer to other working locations, as directed by management.
4. Maintains a valid driver license.
5. Working knowledge of computers, including the Microsoft Office Suite.
6. Promotes and demonstrates ethical practices in all activities.
7. Promotes a safe work environment and follows all CARF requirements.
8. Ability to pass alcohol/drug screenings, criminal background check and any insurance
driving record check.
