3rd Shift Dispatcher

Overview

• Monitors and assigns drivers on-board communication equipment and vehicles to convey freight
• Resolves routing issues, responsible for timely delivery of freight, cancellation resolutions, and monitoring driver performance
• Dispatch drivers according to published schedules utilizing transportation software and on-board communication systems
• Familiarity with a variety of the fields concepts
• Monitors and directs daily dispatch activities of drivers, tractors, and trailers
• Accurately enters times of departure, destination, cargo, and expected time of delivery
• Promptly respond to all customer requests with optimal customer service
• Review, scan and file paperwork as necessary
• Ensure compliance with laws and regulations
• Exhibit safety awareness and competence