Overview
A. Receives and credits member-consumer payments through mail and the counter
and drive-in window.
B. Prepares a variety of reports which require investigation, verification, classification,
recording and /or reconciling of data.
C. Receives member consumer requests for connections, disconnections, reconnections
or new services.
D. Completes paperwork on terminated accounts.
E. Receives service orders and forwards to appropriate department for actions.
F. Responds to member-consumer inquiries, satisfies their complaints and, if unable to
do so, refers them to the proper person(s).
G. Observes all safety rules.
H. Processes returned checks
Skills and Experience
Job Knowledge, Training, and Experience: A good knowledge of English grammar is
required to communicate policies and other information to member-consumers. Position
is required to perform a variety of mathematical calculations in the completion of duties.
Job knowledge is normally acquired through the completion of commercial courses
leading to a high school diploma or equivalent. Must have a knowledge of billing and
collections policies and procedures. Previous office experience in a public contact
position is desirable. One to three years as a Consumer Service Representatives
experience is required. Bilingual (English and Spanish) is preferred.
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team
