Customer Service Representative

Provides customer support by processing orders and responding to product and service inquiries. Ensures timely, accurate service while maintaining high customer satisfaction.

Key Responsibilities

Enter customer orders, credits, and invoicing accurately

Assist with order questions, issues, and resolution

Communicate professionally with customers, vendors, and sales team

Support outside sales representatives with customer needs

Perform administrative tasks (phones, mail, sample requests, special orders)

Attend training and team meetings

Complete additional duties as assigned