Overview
If you’re ready to turn your technical expertise into influence, this amazing opportunity gives you the chance to step into a leadership position supporting advanced public works and heavy-duty equipment across North America. You’ll be a trusted expert—training dealers, solving complex challenges, and driving service excellence—while growing your career with a respected global organization.
This role offers meaningful career growth, travel opportunities, hands-on development, and the chance to make a real impact every day—without leaving the technical work you love!
Why You’ll Love Working Here:
- Competitive Salary: $60,000–$65,000 annually based on experience
- Full-time: 40 hours per week + overtime as needed
- Career Growth: Work with cutting-edge municipal and heavy-duty equipment
- Travel Opportunities: Regional and occasional international travel
- Professional Development: Hands-on training, certifications, and product development involvement
- Industry Leader: Join a respected global manufacturer with strong dealer partnerships
- Dynamic Work Environment: A mix of fieldwork, customer engagement, training, and technical leadership
- Direct Hire Opportunity: Exclusively through Ōnin Staffing!
What You’ll Do as a Services & Technical Support Manager:
- Provide technical support to dealer network via phone, email, and in person.
- Conduct dealer and end-user training (hands-on and classroom)
- Interpret and manage Technical Bulletin campaigns
- Assist with product development and performance improvements
- Develop and maintain training manuals and presentations
- Support parts department with technical applications
- Respond to “Ask the Expert” technical inquiries
- Warranty Administration
- Sales Support
Skills and Experience
What You’ll Bring as a Preferred Candidate:
- High School Diploma or equivalent (technical or college education preferred)
- Minimum 4 years shop or field service experience
- Strong knowledge of hydraulic, pneumatic, electrical, and water systems
- Diesel engine experience
- ASE Certifications (preferred)
- Warranty administration experience
- Customer service experience (minimum 2 years)
- Comfortable with public speaking and training delivery
- Microsoft Word, Excel, and Outlook proficiency
- Class B CDL preferred
- Clean driving record
- Passport or ability to obtain one
- Willingness to travel extensively as needed
Join a team that values you as much as your customers do and help leave a lasting impression—one delivery at a time!
Benefits
Amazing Employee Benefits
Once offered a permanent full-time position, the company will offer: 401k, dental, medical & vision insurance, as well as paid time off once eligible.
Apply today with Ōnin Staffing Mooresville—your next opportunity is just a click away!
