Overview
We are seeking a detail-oriented and customer-focused Inside Sales Representative to join our Client's team in Baton Rouge. This position plays a key role in supporting outside sales, proposal development, and customer service by managing the quoting, ordering, shipping, and invoicing process for automation systems and related services.
This is a great direct-hire opportunity with a well-established company that values its employees and offers room to grow.
This is an on-site role that offers the opportunity to work in a collaborative environment where accuracy, responsiveness, and strong communication skills are valued.
Why You’ll Love This Role
- Steady, full-time opportunity with room to grow
- Collaborative, supportive team culture
- Chance to work with industry-leading technology and automation products
- Meaningful, fast-paced work that keeps you engaged and learning daily
Key Responsibilities
- Process customer orders, quotes, and change orders using the company’s ERP system.
- Coordinate shipping, invoicing, and order tracking to ensure timely and accurate fulfillment.
- Handle customer inquiries via phone and email, providing excellent support and follow-through.
- Manage warranty and emergency part replacement requests through resolution.
- Assist with proposal requests and coordinate with internal teams as needed.
- Maintain organized and accurate documentation of all orders and transactions.
- Participate in safety and continuous improvement programs.
- Perform other duties as assigned.
Skills and Experience
- High school diploma or equivalent
- Proficiency in Microsoft Office (Excel, Word, Outlook) and Adobe Acrobat
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to multitask and manage time effectively in a fast-paced environment
Preferred:
- Bachelor’s degree in Business or related field
- Experience in order entry, inside sales, or customer service
- Familiarity with accounting processes or ERP systems (e.g., Microsoft Dynamics Business Central or similar)
What We’re Looking For
- Dependable, professional, and self-motivated team player
- Strong problem-solving and customer service mindset
- Willingness to learn and adapt to new systems and processes
- High sense of accountability and ownership of tasks
Schedule & Work Environment
- Monday – Friday, standard business hours (40 hours per week)
- On-site position — not eligible for remote work
- Occasional overtime may be required during busy periods (e.g., end-of-month invoicing)
Benefits
Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.
- Weekly pay
- $5 prescription drugs
- $5 doctor's visit copays
- Free teledoctor service
- Free counseling services
- Life insurance included
- Vision insurance included
- Dental insurance included
- Vacation and holiday pay
- Scholarship Opportunities
- 401(k) retirement plan
- Free legal services
- Our unbeatable employee discount program
Apply now so we can hold a spot for you. We can’t wait to talk to you!
––Your Ōnin team
